Voyager FAQ

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REFUND POLICY

This is a specialty program that offers generously discounted packages in an effort to support local youth in pursuing outdoor activities, during the winter season. Due to this fact, no refunds or exchanges will be granted and all products expire at the end of the season they are purchased, unless otherwise noted.   

LESSON PROGRAM

Crotched Mountain strives to keep kids on the slopes for a lifetime of fun. Students will be getting the most out of their experience by participating in our 5-week lesson program. 

Lesson groups are organized weekly based on each student's age, ability and pace, in an effort to provide the maximum amount of learning per lesson. Our highly trained and dedicated staff are there to help your kids grow. At Crotched Mountain developing life-long, independent skiers and boarders is our main goal! 

WHEN IS THE PROGRAM LIFT CARD VALID? 

Passes and lessons begin the first week of January (2018) and run for (5) consecutive weeks, ending in early February. Student lift cards are not valid mid-week holidays (MLK and President's Week) and are valid only on specified program days. Scheduled program days are printed on each group's lift card. These program days are pre-determined by each group and/or coordinator.

COMPLIMENTARY SEASON PASS!? WHAT'S THE DEAL?

 Once participants have completed their (5) scheduled program outings and are in good-standing, they will be eligible for a complimentary Youth Explorer Season Pass, valid Feb 20, 2018 through closing day (17-18 season) at any of the seven Peak Resorts ski areas (Attitash Mountain Resort NH, Big Boulder PA, Crotched Mountain NH, Hunter Mountain NY, Jack Frost PA, Mount Snow VT and Wildcat NH). Complimentary Explorer Youth season passes need to be picked up in-person, by each program participant and are non-transferable. See the Snow Report for Season Pass Office hours. 

CAN I BUY MY PERFORMANCE LEASE EQUIPMENT AT THE END OF THE YEAR? 

The answer is YES! For an additional $99, each Voyager Program participant has the option to purchase their leased equipment, at the end of the 17-18 ski season. Quantities are limited and this option doesn't apply to our (5) session rental product or any other seasonal rentals.  

MAKE-UP DAYS?

Make-up days will be added upon completion of the scheduled program days, if needed, and must be completed as a group. No individual make-up lessons will be available. (5) session rental equipment will be available on make-up days. 

LESSON RESTRICTIONS

 All Voyager Programs with lesson participants will select their preferred scheduled lesson times during the enrollment process. Adults who would like to also take a lesson may buy a private or group lesson package